Privacy Policy

Last Updated: February 2026

Balanz & Beonn (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “App”).

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you create an account, we may collect:

• Name and email address
• Password (encrypted)
• Date of birth
• Gender
• Profile picture (optional)

1.2 Health and Wellness Data

To provide personalized wellness insights, we collect:

• Physical measurements (height, weight)
• Activity data (steps, exercise minutes)
• Sleep patterns and duration
• Heart rate and blood pressure readings
• Calorie and water intake
• Journal entries related to lifestyle habits and wellbeing

1.3 Usage Information

We automatically collect:

• Device information (model, operating system, identifiers)
• App usage patterns and interactions
• Log data such as access times and crashes
• IP address and general location (country/region)

1.4 Third-Party Integrations

If you connect health devices or services, we may receive data from:

• Apple HealthKit
• Google Fit
• Fitbit, Garmin, Whoop, and Oura Ring (when integrated)

2. How We Use Your Information

We use collected information to:

• Provide and maintain app functionality
• Generate personalized health insights
• Match users with wellness experts
• Track health progress and goals
• Send notifications (with consent)
• Improve AI algorithms and services
• Communicate updates and promotions
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Sharing and Disclosure

We do NOT sell your data. We never sell, rent, or trade personal information for marketing purposes.

We may share information with:

• Service providers supporting app operations
• Wellness experts you connect with
• Corporate wellness programs (aggregated and anonymized data only)
• Legal authorities when required by law
• Successor entities during mergers or acquisitions

4. Data Security

We implement industry-standard security measures including encryption, secure password hashing, restricted access controls, and regular security audits. However, no internet transmission method is completely secure.

5. Data Retention

We retain your information as long as your account remains active or as required for legal compliance. Upon deletion requests, personal data will be removed within 30 days unless legally required otherwise.

6. Your Rights and Choices

You have the right to:

• Access and download your data
• Correct personal information
• Request account deletion
• Opt-out of marketing communications
• Disconnect health integrations anytime

To exercise your rights, contact: privacy@balanz-beonn.com

7. Health Data Special Provisions

Health data receives the highest level of protection. It is never sold, never shared with advertisers, and used only to deliver wellness services and insights.

8. Children’s Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Third-Party Services

We may link to third-party services such as AI providers, hosting platforms, and analytics services. We encourage reviewing their privacy policies separately.

10. International Data Transfers

Your data may be processed in countries outside your location with appropriate safeguards in place.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted in the App, via email, or through in-app notices.

12. Contact Us

If you have questions regarding this Privacy Policy, contact us:

Email: privacy@balanzbeonn.com
Website: https://balanzbeonn.com/privacy-policy